Guest reviews for Augrabies Falls National Park
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09 May 2011
Augrabies Falls National Park
"What a plessure to stay over in a safe and well managed camp. Personnel were profesional and friendly."
- A de Villers (RSA)
09 May 2011
Augrabies Rest Camp
"The stay was overall good, but a few things need some attention. The grass in the Rest camp are extremely thorny which made the stay for the children a lot less pleasant as children do not want to walk with shoes all day long. The staff in the shop aren't very helpful and the bread was constantly stale. The prices are also extremely high for South African Citizens. The conservation fee should be included in the quote and not be written in finer print beneath as the reception desk complained that many guests do not even notice the conservation fee on the quote and are very surprised about this fee on arrival at the park. The drains in the ablution blocks were blocked and there is only one bath in the whole Rest camp (not pleasant for the ladies). Apart from this, the falls are beautiful and we had a great rest."
- Crista Grove (SA citizen)
06 May 2011
one thing after another
"On the night of our arrival we didn't have water in the chalet, and our door also couldn't lock from the inside, we went to reception, but found no help there. eventually a waitress from the restaurant called a guy who came out late at night. At 6 am we heard a horrible sound, the ecletricity tripped and our geyser burt right next to the bed, we were soaked, as well as our bags and other belongings. again no one was at the front desk, we waited, cold and wet for an hour, eventually someone showed up, said he couldn't do anything about the water, and left. we waited outside, no one showed up again, we were still cold and wet, went to reception again, we were told another room was being cleaned for us, we asked if we could at least get a cup of coffee, and was told NO. eventually we were moved to another chalet, where we didn't have water for most of the day. The park is beautiful, though. we travel for 2 days to get there and the service was shocking for the price we payed."
- Tamiryn Jones (South African)
05 May 2011
Augrabies - worth a visit
"The accommodation was clean, spacious and comfortable. Beds were good and firm, bedding spotelss and by 14:00 every day the room was made up - nothing went missing.
The falls were wonderful, the environment is quite stunning - very different from the Cape or Bushveld and the night drive was very rewarding.
The only downside was the lack of general maintenance - sure there were floods earlier this year which caused major damage to both viewpoints as well as the park roads, but there is no sign of any maintenance or even preparations - very disapointing. There were trees that had fallen across paths on the way to the main falls and not cut back or removed, etc.
It was very heartening however to see how busy the park was and how many people - including many foreigners were using it as a stopover on their way to Kgala-Kgadi.
Sort out the maintenance and it would be an excelent holiday destination - April is definitely a good time to visit. An Added bonus was visting Spitskop game reserve just outside Upington which has black springbok - a first for me - wow."
- Len (South African)
Guest pics:
04 May 2011
Augrabies Falls National Park
"The waterfall was spectacular! we had a mobility challenged unit - the shower is completely open and level with the rest of the bathroom, meaning that the whole bathroom was under water when one showered.
The restaurant is a disgrace - my food was distasteful, my husband didn’t get what he ordered. at lunch we were ignored while other groups were served. We complained to the management."
- (RSA)
04 May 2011
Augrabies Falls National Park
"Only stayed one night - next time we will stay longer to enjoy some of the exciting activities you offer such as river rafting. The resort is very nice and the falls breathtaking. The chalets very clean and comfortable. We will be back next year."
- Cheryl Raath (south african)
04 May 2011
Just an Overnight
"Even though it was just an overnight I am sory I did not book for longer but will be doing so shortly. Service that will not be equalled was experienced together with exceptionally clean and neat accomodation including surroundings."
- Mr M P Webb (RSA)
03 May 2011
Augrabies
"Very nice experience.The waterfall is breathtaking.The accomodation was very nice with all the luxeries we needed.The full DSTV boquet is also a nice touch.Also enjoyed the game viewing in the park a lot"
- Alwyn van Deventer (South African)
03 May 2011
Augrabies Falls National Park
"Booking system was easiest yet - reception was polite, and quick - room was clean - accommodation was in good repair. Walkways in need of repair after recent flooding. Overall very satisfied with our experience."
- Ian Bloxam (South African)
29 Apr 2011
Augrabies Falls National Park
"It is a beautiful place. nice to see the river in flood. really spectacular!!"
- Johann Coertzen (South african)
06 Apr 2011
Review
"Had a lovely stay."
- Lindie Swart (southafrican)
28 Mar 2011
Augrabies Falls National Park
"Unfortunately we could not get close to the water fall due to the damage caused by the floods"
- Deon Haasbroek (SA)
28 Mar 2011
Augrabies Falls National Park
"The Family Cottage was beautiful, though it smelled of smoke - maybe no-smoking signs will help? We saw no game as the road was under water, but the waterfalls were fantastic! The most tender springbok steaks enjoyed in the restaurant - great!"
- Esme van Rensburg (rsa)
26 Mar 2011
Augrabies Falls National Park
"I was there for the water falls, it was incredible. And wat a rest."
- Reginald White (South Africa)
21 Mar 2011
Augrabies Falls National Park
"pity the viewing platforms were damaged by the floods.Otherwise a pleasant stay."
- Delica Gouws (S.A.)
17 Mar 2011
Augrabies Falls National Park
"Every thing was fine. It will take some time for you to repair the flood damage though"
- Bob Izzett (Botswana)
21 Feb 2011
Augrabies Falls National Park
"Magic trip which I could stay longer"
- Willie du toit (sa)
31 Jan 2011
Augrabies Falls National Park
"GOOD EXPERIENCE, UNFORTUNATELY TO MUCH RAIN WE COULD NOT SEE ANIMALS"
- Ahmed Ebrahim (SOUTH AFRICA)
31 Jan 2011
PARKS WORK!!!
"Well done parks! from my first call to book accommodation for myself and my German Guests, I received nothing but warm and helpful service + great follow up + being able to change my dates at the last moment, every aspect of our stay, the Gate Guard, Laetitia in the restuarant, the 2 ladies in reception. without exception, great ambassadors for South Africa! The most impressive aspect for me was the attention to detail in the Family Cottage. A great balance between Comfort and Rugged beauty of the Falls and surrounds. My guests were enthralled, My compliments to management!"
- TERRY RAVENSCROFT (south african)
27 Jan 2011
augrabies
"We had a very nice and clean chalet. The falls were awesome!!!!! We really enjoyed our stay!!!"
- Elrina Mouton (SA)
24 Jan 2011
Augrabies Falls National Park
"The Camp was neat and clean
We will surely be back in the future"
- Pikkie Pretorius (South African)
24 Jan 2011
Water
"Our purpose for the visit was to see the falls in flood. That is what we saw, lots and lots of water.
We were well received at reception, although they were busy they were still friendly.
The camp site was clean and dity.
Only critic I have is that the design of the showers are poor. No matter what you do water leaks on to the floor outside the shower area. Pegs to hang up clothes in the booth will be great as well.
Otherwise we enjoyed our stay and will visit again."
- C de Beer (rsa)
20 Jan 2011
Augrabies Falls
"The park is very neat, the person at the gate was very friendly, the staff, facilities, AIR CONDITIONING and the Orange in flood was absolutely AWESOME. Pity you couldnt help me with acommodation on the return leg of our trip. Please keep it at the same standard. AWESOME!!!!! Thank you, stayed there the 5 - 6 January 2011"
- Deon van Vuuren (South African)
20 Jan 2011
Augrabies
"Die rivier was pragtig.Om die Augrabies so mooi te sien was n belewenis.Die diens was goed en die personeel baie vriendelik"
- CJ du Plessis (RSA)
20 Jan 2011
Augrabies Falls National Park
"Could not enter the game reserve due to the floods"
- Pieter (RSA)