The actual time in the park: Awesome, fantastic, superb,
trip of a life time....
The agent: ruined it for us as they didn't actually listen to our needs and situation. This meant we ended up with two 12 hour drives and hotel accommodation costs we could have avoided: In essence the lady we dealt with directly lied to us saying we had to use them and we couldn't go direct
Advice: Book direct with the Lodges, cheaper and at least you will get everything that counts without paying commission to an agent that doesn't listen.
They are hard to find BUT they are out there on the internet to find
Phil Nicholas, December 2011